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Platform Disclaimer

Last Updated: June 2026

Crucial Legal Notice: Torgify functions STRICTLY as a Technology Platform & Aggregator. We connect buyers with local sellers. We do NOT sell products, we do NOT manage deliveries, and we do NOT process payments through an escrow system.

1. Role of Torgify

  • Torgify provides a digital storefront creation tool for sellers and a discovery catalog for buyers.
  • All transactions, payments, and deliveries occur directly between the Buyer and the Seller.

2. No Liability for Quality or Delivery

  • Torgify assumes NO liability for the quality, safety, legality, or authenticity of products/services listed by sellers.
  • Torgify is not responsible for delayed, missing, or damaged deliveries. Delivery is solely the responsibility of the respective seller or the buyer's pickup arrangement.

3. Dispute Resolution

  • Since payments are made directly to the seller via Cash on Delivery (COD) or Direct UPI, Torgify cannot issue refunds or handle chargebacks.
  • Any dispute regarding a product, payment, or return must be settled directly between the buyer and the seller.

Buyer Policy

In Simple Words: You are buying directly from local shopkeepers. Payments go straight to them. For any complaints or returns, you must speak directly to the seller.

1. Purchasing & Payments

  • When you place an order, the request is sent directly to the seller via the platform or WhatsApp.
  • Payments (COD or Direct UPI) go directly into the seller's account. Torgify does not hold your money.
  • Fraud Prevention: Please verify the seller's identity and product before making advance UPI payments. For physical goods from unknown sellers, Cash on Delivery (COD) or Pay-at-Shop is recommended.

2. Returns, Refunds, and Cancellations

  • No Centralized Refunds: Torgify cannot initiate refunds. You must contact the seller directly using the phone number or WhatsApp link provided in your order history.
  • Return and exchange policies are determined by individual sellers, not by Torgify.

3. Location & Privacy

  • When you use the "Share Location on WhatsApp" feature, your exact GPS coordinates are sent directly to the seller to facilitate delivery. Do not share your location with suspicious or unverified contacts.

Seller Policy

In Simple Words: You are responsible for your own products and customers. Torgify charges no commission, but any illegal or fraudulent activity is strictly prohibited. Your shop will be deleted immediately if this happens.

1. Independent Contractor Status

  • You are an independent business owner. You are not an employee, agent, or partner of Torgify.
  • You are solely responsible for setting prices, collecting taxes (GST, etc.), and managing your inventory.

2. Prohibited Items

You strictly CANNOT list or sell the following items:

  • Illegal drugs, narcotics, or unregulated pharmaceuticals.
  • Weapons, explosives, or hazardous materials.
  • Stolen goods, counterfeit items, or copyright-infringing materials (Fake branded copies).
  • Pornography or adult-oriented material.
  • Alcohol or Tobacco products without valid government licenses clearly displayed.

3. Fulfillment & Customer Service

  • You agree to fulfill accepted orders promptly and communicate clearly with buyers.
  • You are responsible for managing your own deliveries (or coordinating store pickups).
  • You must handle buyer complaints, returns, and refunds professionally. Torgify reserves the right to ban sellers who receive excessive complaints for fraud or poor service.

4. Zero Commission & Subscription Fees

  • Torgify does not charge commissions on your sales.
  • If you are on a paid subscription plan (Monthly/Yearly), failure to renew may result in your shop being temporarily hidden from the public catalog.

Privacy Policy

1. Data Collection

  • Buyers: We collect your phone number, name, and delivery address to facilitate orders. Location data (GPS) is only accessed when you explicitly permit it for calculating delivery distance or sharing with sellers.
  • Sellers: We collect your business details, contact information, and exact shop coordinates to display to buyers.

2. Data Usage & Sharing

  • We do not sell your personal data to third-party ad networks.
  • Buyer-Seller Sharing: To facilitate local commerce, a buyer's contact details and address are shared with the seller when an order is placed. Similarly, the seller's contact details are public.

3. Data Security

  • While we use standard encryption to protect your data, no internet transmission is 100% secure. You share information at your own risk.

Terms of Service

1. Acceptance of Terms

By registering on torgify.com as a buyer or seller, you agree to abide by these Terms of Service. If you do not agree, you must immediately cease using the platform.

2. Platform Modifications & Uptime

Torgify reserves the right to modify, suspend, or discontinue any feature of the platform at any time without prior notice. We do not guarantee 100% server uptime and are not liable for business losses due to technical outages.

3. Right to Terminate

Torgify administrators retain the absolute right to terminate or suspend any user account (buyer or seller) without warning if we suspect fraudulent activity, violation of policies, or abusive behavior.

4. Governing Law

These terms shall be governed by the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of the local courts where Torgify's parent entity is registered.